Hoyes Michalos – Reviews and Testimonials

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We're sharing these reviews - unedited - to give you honest feedback directly from Hoyes Michalos clients. Our clients are the most qualified to tell you about their experience with our Licensed Insolvency Trustees and our caring team. We are dedicated to listening to our clients so we can provide the best service possible. We appreciate our clients taking the time to share their feedback. We hope you find their reviews helpful and informative. We look forward to working with you.

google logoHoyes, Michalos & Associates Inc.Hoyes, Michalos & Associates Inc.
5.0 Stars - Based on 1841 User Reviews
Jennifer Gray Avatar
Very helpful and informative. Made an intimidating process easier.
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Jennifer G. 2/10/2021
Deserie Parsons Avatar
Never in a million years had I thought I would have to declare bankruptcy.
Well I did, I was forced to, my husband became ill he ended up in the hospital, the whole time I kept believing he was going to make a recovery and we would walk out of that place, well he didn't. He passed away and left me in a horrible financial position. Most of it was due to my own fault.
I had to make the decision on how to fix it the best way I could.
I talked to a lot of people and we all came up to the same conclusion, I had to declare bankruptcy.
There was no way I could pay for all the bills with one income, we barely made them with 2 incomes. I searched and searched and decided to contact Hoyes, Michalos & Associates.
That was the best phone call I could have made, the employees there are so compassionate, understanding and have a wealth of knowledge (Brian, Courtney).
Even after signing and making the declaration of proceeding to follow through with Bankruptcy I received threatening calls from creditors. I called Hoyes, Michalos & Associates, told them what was happening and they took care of it, the calls stopped, the harassment stopped.
Would I recommend these people, you better believe it.
From the first day I walked in until the day I received my discharge it was the best decision I could have made.
Everybody has there own set of circumstances as to why it becomes necessary to go down that lane but if you have to then I definitely recommend Hoyes, Michalos & Associates, they helped me and gave me the peace of mind I needed in a time when I was dealing with the loss of my husband and took the burden of bankruptcy off of my shoulders.
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Deserie P. 4/04/2023
Cody Brunton Avatar
Amazing. Weight lifted off my shoulders, staff are so easy to talk to, easy to get ahold of, responds to emails, gives honest feedback to help you clean up your debt mess.
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Cody B. 11/21/2019
Petri ann Burke Avatar
Thanks to Benny and his team for making sure everything worked out in my favour and explaining each step in detail to me. Professionalism at its best. Highly recommend
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Petri a. 8/02/2023
Crystal Elmawi Avatar
Tina was amazing today. She helped me through my second counselling session and gave me some helpful tips for when it comes to rebuilding my credit. Thank you to the whole team who has helped me through my bankruptcy and now my consumer proposal. You guys are awesome and very helpful when it comes to deciding what to do when it comes to debts and finances
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Crystal E. 7/25/2020
Jenn Ferry Avatar
If you feel like you are drowning as I once did, do not hesitate to contact Hoyes. You have options and they will show you your way. I will use my favorite analogy: You do not have to drown, just make the call and you can learn to swim again and they will teach you how to use safer and stronger strokes. Thank you Hoyes! You saved me & I know of others who are grateful for your business.
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Jenn F. 6/17/2020
Tamara Taylor Avatar
I needed help with creditors, its been 3 years after my claim, and they still go out of their way to ensure issues will be resolved for me. I am glad I chose them to be my trustees.
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Tamara T. 10/16/2020
Ashley Jones Avatar
When I finally had enough and had tried everything, I finally made the call. I was terrified and had so many questions and was so overwhelmed, full of guilt and shame. And let me tell you it was the best choice I had made in a long time. I was helped right away by Scott Terrio and he was fantastic! Walked me through everything and answered all my questions. Within a couple of days we had the ball rolling.
It was really nice to have some in my corner.
Ashley
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Ashley J. 6/28/2022
Dianne Edmondson Avatar
Hoyes michalos and associates helped me out I was paying my bills and just got in a state after I lost my husband and they got me out of it now I can start fresh thank you very much for the help
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Dianne E. 12/30/2022
Brandon Sonnenberg Avatar
Brian McIlmoyle at Hoyes has been tremendous in helping me navigate my way back through the credit red tape. He has been very attentive to my situation and guiding me through the whole process. Thanks to him and the service provided at hoyes, I am back on track and doing well.

Would definitely reccomend here if anyone has had a similar issue with creditors and debts.
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Brandon S. 11/18/2023
Rita P Avatar
I was facing some pretty serious financial issues, and finally built up the courage to get some help. Thankfully I found Jason Quinney. He is a down to earth guy that's very easy to talk to. He walked me through and made me feel comfortable in all the steps I had to take. Thank you for helping me get my fresh start.
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Rita P. 4/10/2021
Kelcey Spratt Avatar
Could not be more pleased with the services I have received from Hoyes. From my very first contact booking my appointment to now, it has been nothing but great customer service, very empathetic and reassuring staff. I really felt like I was being supported through a very trying time in my life. Before deciding to pursue with Hoyes, I met with two other LIT’s and both of them were all about numbers and not at all empathetic of my situation, they made me feel less than and I felt very uncomfortable dealing with both of them. Made me feel very uneasy. Dealing with debt is stressful and hard enough as it and having someone make you feel less than during the process, when all you are doing is seeking help, is the worst thing you could do to a customer. So thank you Hoyes for having the HUMAN approach to things and for being very caring and helpful and non-judgemental. And thank you for helping me.
I would like to point out both Joel and Heather for being absolutely phenomenal at what they do!!!!!!
Highly highly recommend Hoyes!
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Kelcey S. 5/19/2020
Carine Chung Avatar
Facing financial hardship wasn't easy for me, especially during the pandemic and losing a job. It took time for me to actually look for help and finally I found Hoyes, Michalos & Associates. I would like to thank you Benny and the team for putting me at ease during the process of my consumer proposal. Without Benny's help, I wouldn't be able to move forward in my daily life and stress out with all the creditor's calls. I would highly recommend anyone who is facing difficulties in debt reach out to Benny and the team for better financial advice and they will help you through this process until the end. Thank you Benny for the time and patience.
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Carine C. 8/25/2022
Carol Walychuck Avatar
From beginning to end Mr Martel made me feel extremely comfortable with the process. Everything was made very clear to me in a way that I understood. No surprises. At no time was I made to feel less because of my situation. I am thankful to Hoyes, Michalos and Associates for their professional help and Mr Martel for his patience, guidance and for making a personal uncomfortable situation much easier.
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Carol W. 2/08/2021
Sue Hertendy Avatar
positive review  Clear, concise advise.
Professional, no judgment and great resource. :)
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Sue H. 7/30/2019
Adam Avatar
Very happy with the outcome , discussed all my options , and went with what works for me . Friendly and very positive place . I highly recommend Hoyes, Michalos & Associate's.
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Adam 10/08/2020
Cierra Bailey-Rice Avatar
Despite it not being a good thing I was there for, working with Nicholas from Hoyes was a great experience! It has been the best thing I have done this past year. Nicholas was always very helpful and provided me with a lot of knowledge and support throughout the process. I even recommended my friend to him as well! For anyone looking to get their financials in order, this is the place and the people to work with!
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Cierra B. 6/11/2019
Brian Bridson Avatar
I had the pleasure of working with Hoyes, Michalos & Associates for personal financial issues. My case manager, Maureen, was kind, patient, understanding and made me feel at ease throughout the process.

If you are needing an organization for debt, bankruptcy, etc., these are definitely great people.
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Brian B. 4/28/2021
BRUCE Wilkinson Avatar
They do a wonderful job. Very informative with the details of the process. They gave me great advice and were there every step of the way. I highly reccomend them to anyone with debt issues. High five guys. Well done.
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BRUCE W. 1/29/2020
Carol Avatar
I first made contact two years ago with the Burlington office by email. After reading all the pro's and cons I decided to continue my own debt management course. As a senior, pride is a very hard thing to deal with...I was embarrassed and very secretive about my situation.
In Nov. 2018 I arranged an appointment with Billy and was surprised I wasn't made to feel Sub Human lol.
Billy was very helpful and professional each time we met.
This program has given me the opportunity I needed to maintain my livelihood and pay off remaining debts.
I also enjoy the informative News Letter and the user friendly apps like Gas Buddy.
I have a positive attitude as my journey to debt freedom progresses.

Thank you Billy and staff.
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Carol 6/04/2019

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