About Our Reviews

We’re sharing these reviews – unedited – to give you honest feedback directly from Hoyes Michalos clients. Our clients are the most qualified to tell you about their experience with our Licensed Insolvency Trustees and our caring team. We are dedicated to listening to our clients so we can provide the best service possible. We appreciate our clients taking the time to share their feedback. We hope you find their reviews helpful and informative. We look forward to working with you.

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4.9 Stars - Based on 2451 User Reviews
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4.9 Stars - Based on 94 User Reviews
Richard Bors Avatar
5 stars in every area, I highly recommend anybody with debt issues, to please visit them for help.
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Richard B. 6/12/2020
Rands Avatar
I had the pleasure of working with Kristen, and I can't recommend her enough! From the moment we started, she was incredibly helpful and attentive. She took the time to explain everything in detail and made sure I understood each step. Her patience and clear communication really stood out, and she went above and beyond to ensure I was comfortable with the entire process. If you're looking for someone who truly cares and knows their stuff, Kristen is the one to go to. Thanks again, Kristen, for your exceptional service!
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Rands 9/18/2025
Grace Ti Kieng Avatar
My experience with Nicholas service was exceptional. I am very happy and confident with all the decisions I’ve made for the past few moths despite of my complicated case. It gave me peace of mind and closure that I went to the right company like Hoyes, Michalos & Associates Inc who prioritized for what their client’s needs. They’ve given me the benefit to be financially back on track. Many thanks again for all the resources and guidance that you’ve provided to me.
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Grace T. 6/25/2019
T. George (Anonymous) Avatar
Billy at hoyes was able help me pay back my debt on my terms without crazy interest rates and insane minimum payments.. thank you Billy. I have felt a great deal of relief
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T. G. 8/07/2024
shawn logan Avatar
This company is no less than amazing… I had got myself into a tough situation financially and needed help and Hoyes stepped up and eased my mind immediately! I highly recommend this company to anyone needing debt relief help
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shawn l. 11/25/2024
V1BE rocky Avatar
Had a consultation with Ianina and she made me feel relaxed and at ease right away. This is a very stressful process and she was able to take the stress level down and make me feel better about myself and the whole process. Thank you. Amazing service! Could not be happier!
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V1BE r. 4/01/2021
Michelle Vaughan Avatar
Compared to other firms I called, Hoyes was able to get me the best proposal based on my financial situation. Rebecca is a pleasure to work with - she is empathetic and compassionate, knowledgeable, and she got all the paperwork done and submitted rather quickly. I would highly recommend Hoyes!
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Michelle V. 11/07/2022
Ezzat Elokda Avatar
It was a pleasure dealing with Joel. In addition to being highly professional and very knowledgeable, he was patient and provided us with genuine and trustworthy advice, all during the free consultation. I would not hesitate to seek his services again.
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Ezzat E. 8/04/2024
Albena Lake Avatar
Extremely professional and knowledgeable team.
Sandra is incredibly experienced and the provided support is invaluable.
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Albena L. 7/08/2020
Ons B Avatar
After years of having credit card debts and seeing no way out to get out of this nightmare, I took it upon myself to fix that issue once and for all by doing some online research about "debt reduction, debt consolidation, debt relief, etc" and the 2 key words that captured my attention was "Consumer Proposal".

After doing my due dilligence and looking at the best option for my situation, I decided to contact Hoyes, Michalos & Associates Inc and needless to say it was one of the best decisions of my life! I looked at the best firm to work with in the GTA and their name came up over and over again. Words can't describe the level of professionalism from the onboarding with the 1st phone consultation with Lorna to my 1st Zoom video meeting with the best Licensed Insolvency Trustee I can ask for in Jennifer Kwon (she's awesome!). Right from the 1st minute we talked, I knew I was in very good hands. She answered perfectly without any delays my long list of questions and I was reassured and given complete peace of mind. She gave me a clear short and long term plan and gave me incredible advice on many things. It felt like talking to a long term friend. That's how smooth and comfortable the service was.

I will be forever grateful to Jennifer Kwon and the entire team of Hoyes, Michalos & Associates Inc. They have literally changed my life as I sleep and feel better and the future looks bright. That firm is as good as advertised. If you need to contact the best trustee, do it now! Take my word for it, you won't regret it.

Thank You again to the entire team of Hoyes, Michalos & Associates Inc and Jennifer Kwon as you are changing and saving lives.

Best Regards,
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Ons B. 8/11/2024
Jerome D. Avatar
Absolutely impressed with the service and counseling offered here at Hoyes, Michalos & Associates thanks to Howard getting me started. Patricia offered great alternatives with her counseling to get myself back on track with my budget and future plans as well. These wonderful folks here at Hoyes care about you. And that's how I feel when dealing with them. I would highly recommend them, especially if you feel like you have no where else to turn to for help.
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Jerome D. 9/02/2021
Catherine Avatar
Jamie has been a pleasure to work with. She was so understanding, compassionate, informative, and professional. In what feels like a very negative situation, she was able was able to find a solution and offer solid advice. I highly recommend working with Jamie and Ted.
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Catherine 9/17/2024
Nadia Mamone Avatar
I reached out to the branch 7 years after I concluded my proposal with them. Krista was amazing at getting me the information I needed. Her response was immediate and incredibly helpful. I would not hesitate to recommend them to anyone who is in need of their services.
Thank you!!!
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Nadia M. 7/10/2020
Sherri Wing Avatar
From my very first appointment I knew Hoyes was the Business that I wanted to assist me with my credit issues.
I called and got an appointment immediately. My Trustee never judged nor made me feel embarrassed. He treated me like he would have treated anyone else. He provided me with options and a follow up appointment a week later.
Everything was fine and addressed promptly with no issues. Since then I have had my two credit concilling appointments and that was very successful.
Hoyes went beyond their duties and I know if ever in need of advise I can contact them.

Thank you Hoyes Michalos!
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Sherri W. 7/25/2020
Jenn W Avatar
I highly recommend Hoyes, Michalos. I recently went through the process of submitting a Consumer Proposal, and Doug Hoyes was incredibly helpful, informative and non-judgmental. I found all of the information available on their website very helpful as well. Thanks to Doug, years of financial stress and burden have been resolved and I really feel like I can make a fresh start. Thanks so much for all of your help!
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Jenn W. 8/31/2021
Run Chhem Avatar
I never thought I would be in this position but then certain events in life happens to you not by your own doing. Rebecca was fantastic. She listened to me and is helping me with my goals. It is like a burden has been lifted off my shoulders. I wish I started the process sooner. I would definitely recommend Rebecca.
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Run C. 10/14/2021
Dejan “Dan” Sutic Avatar
My experience was absolutely great. It was very efficient and professional. Everything was explained perfectly to me by Jason Q. and My proposal got approved without any hassle or going back and forward with creditors. Thank you for helping me get my financial situation in order and for your great help. I really appreciate it and will recommend you any time I can.
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Dejan “. 6/14/2020
ann perkins Avatar
Hoyes Michalos was a great company to deal with during this trying time in my life.
They navigated me carefully through my bankruptcy. Now I am finally discharged.
Freedom at last.
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ann p. 10/12/2022
Justine O'Neill-Fillion Avatar
Understanding, personal and professional. They do their absolute best to provide the best service and get you debt free while rebuilding credit.
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Justine O. 1/11/2022
Irene Morency Avatar
The ease, dedication and professionalism was outstanding. It has been a challenging year with the pandemic I can't thank Rebecca enough for a easy transition
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Irene M. 6/07/2021