Credit Counselling Toronto: Get Debt Help & Debt Relief

If you are struggling with debt, taking the step to seek debt counselling is the best action you can do for yourself. Debt does not go away on its own. Debt just makes managing your money that much harder, especially in a city like Toronto where the cost of living is high. You need a debt management plan that can get you out of debt.

You are in the right place if you experience any of these debt warning signs:

  • Collection calls and demands to pay from creditors
  • High credit card debt balances
  • Making only minimum payments
  • Regularly missing or making late payments
  • Using payday loans to make ends meet
  • Your wages are being garnished
  • A creditor or the CRA has frozen your bank account

If you can’t pay your debts in full, Hoyes Michalos has both trained credit counsellors and licensed insolvency trustees on staff to help you find the right debt relief solution.

Stop worrying about your debt and harrassing creditor calls. Talk to our Toronto debt experts about the right solution for your situation today.

Find a Solution

Toronto Credit Counselling Services

Good credit counselling starts with exploring all your debt management options. 

At Hoyes, Michalos we start with a free debt assessment and a full review of your personal financial situation and budget. Many residents of Toronto struggle with high rents and large mortgage payments. If you want to keep your home and balance your budget you need a debt plan that meets those challenges.

We explain the pros and cons of all your financial options including:

  • Budgeting
  • Debt consolidation loan
  • Debt management plan
  • Consumer proposal

And while we can offer bankruptcy as a debt solution, that is seldom necessary.  Less than 10% of the people we help need to file bankruptcy.  We’ll only suggest that option if there is no other alternative.

Our goal is to help you develop a plan that is tailored to your personal financial situation and is something you can afford so you can complete the program and become debt free.

Why talk to a trustee about credit counselling?

There are many advantages to working with a Toronto Licensed Insolvency Trustee for credit counselling advice. You have the assurance of working with someone who is federally regulated to provide advice and services for those experiencing severe debt problems. LIT’s are the most highly qualified debt professionals you can see. Our goal is to help you make an informed choice to deal with your debt.

Not-for-profit credit counselling agencies can help you build a budget and create a repayment plan. This plan, however, requires that you repay 100% of your debts. Only a licensed insolvency trustee like Hoyes, Michalos can provide actual debt relief programs and full protection from creditor actions.

We are experienced in dealing with large and complex debt problems. We have the tools to help you eliminate:

  • credit card debts
  • bank loans and installment loans
  • outstanding bill payments
  • payday loans
  • tax debts
  • student debts

At Hoyes Michalos we have both accredited credit counsellors and licensed insolvency trustees who can present you with a full range of debt relief solutions.

Contact Us

Credit counselling vs consumer proposal

As Licensed Insolvency Trustees, Hoyes Michalos can offer a program called a consumer proposal. 

consumer proposal is the only debt consolidation program that allows you to both consolidate all your unsecured debts and repay less than you owe.  

Credit counselling requires you to pay back all of your debts plus a fee, usually an extra 10%.  For those who cannot afford to repay their debts, a consumer proposal is the best debt consolidation program available.

Features Credit Counselling Consumer Proposal
Service provider Credit Counsellor Licensed Insolvency Trustee
Program Debt Management Plan Consumer Proposal
Repayment Amount Must pay back 100% Up to 70% reduction
Interest charges Sometimes waived or reduced 0%
Extra Fees/Costs 10% + sign-up fee ($50-$100) None
Creditor Protection Voluntary participation
Credit actions may continue
No legal protection
Binding on all creditors
Legal Protection from creditor actions
Stops wage garnishments
Credit Report Earlier of:

  • six years from start
  • 1 year after completion
Earlier of:

  • six years from start
  • 1 year after completion

You may have read in the chart above that the credit score impact is the same for both a consumer proposal and credit counselling. That is entirely true. The reason is both are considered a debt consolidation program or debt repayment plan by TransUnion and Equifax. The key benefit of a proposal is that your monthly payments are significantly less, allowing you to save money and recover that much sooner.

Financial Recovery and Education

If you file with us, you will be enrolled in our Fresh Start Recovery Program and receive two, free credit counselling sessions with a certified credit counsellor.  If you want a free third session, we are happy to provide that as well. These sessions are there to help you identify the reasons that caused your financial difficulties.  

During these sessions, we provide tips and recommendations on:

  • how to create a budget
  • key money management and savings tips
  • financial goal setting
  • how to borrow and use credit wisely
  • how to identify and change poor money habits
  • how to take steps to rebuild your credit

Get Credit & Debt Counselling from a Licensed Professional

If you are experiencing debt problems and are looking for debt relief, contact Hoyes Michalos to explore your options. We provide a full range of credit counselling services to ensure you make an informed decision on how best to deal with your debt.

With 9 locations across Ontario, an A+ rating on the Better Business Bureau and an excellent rating from our clients, we will work tirelessly to provide you with the best debt solution for you and your family.

  • Rosemary E. Avatar
    Rosemary E.
    11/30/2020 - Google

    Very professional and responsive to my situation. Put me at ease right away and didn't talk down to me but talked in terms that I could understand.

  • Dejan “. Avatar
    Dejan “.
    6/14/2020 - Google

    My experience was absolutely great. It was very efficient and professional. Everything was explained perfectly to me by Jason Q. and My proposal got approved without any hassle or going... read more

  • 40Days Avatar
    5/31/2021 - Google

    Great experience with Scott Terrio. Such a relief to know that my debt is taken care of.

    Thanks for your support Hoyes Michalos!


  • Kison R. Avatar
    Kison R.
    6/13/2020 - Google

    Awesome service! Jason is very professional and very helpful. Responds in a timely fashion to inquiries and provides useful tips and suggestions. Great company overall

  • Shirley D. Avatar
    Shirley D.
    3/06/2020 - Google

    Very happy with the support and assistance i received from Jason. Hoyes & Michalos are highly recommended for great service and friendly staff. I was made very comfortable during... read more

  • Larry B. Avatar
    Larry B.
    8/06/2020 - Google

    I’m so grateful to the professional team at Hoyes with their guidance and help they’ve provided me. I would definitely recommend their team to anyone looking for help and... read more

  • Saudia D. Avatar
    Saudia D.
    3/22/2021 - Google

    This was one of the toughest decisions I've had to make in a while. But Jason helped to seal the deal. Why? Because I have dwelled on moving forward with... read more

  • G T. Avatar
    G T.
    2/09/2021 - Google

    Great professionalism and service. They have been very helpful and humane every step of the process which has made a big difference for me dealing with a stressful situation in... read more

  • pat a. Avatar
    pat a.
    12/09/2019 - Google

    I’m very grateful that I came across hoyes, Jason was very professional and did a great job to make me understand step by step what was required of me. I... read more

  • A G. Avatar
    A G.
    7/08/2020 - Google

    Extremely professional and knowledgeable team.
    Sandra is incredibly experienced and the provided support is invaluable.


When working with Hoyes Michalos you are guaranteed respect, confidentiality, and expert financial advice. At Hoyes Michalos we believe you should always talk with a professional. For over 20 years we’ve focused solely on helping individuals find debt relief. 

To reach us, call us at 1-866-747-0660 or contact any of the trustees in any one of our Greater Toronto Area locations.